Refund Policy

Failed generations refund themselves

If a generation fails or times out, its credits are refunded automatically — no request needed, no partial deductions. Batch jobs settle per page: only the failed pages refund. If a result arrives after a timeout refund, it is still delivered to you at no extra charge.

Unused purchased credits

• Unused purchased credits are refundable pro-rata at their purchase price, calculated per purchase batch (oldest-expiring batch first).
• Gifted credits are not refundable and carry no cash value.
• After a refund, balances are adjusted by batch; a balance never goes below zero and no shortfall is collected.

Subscriptions

You can cancel at any time. Cancellation takes effect at the end of the current paid period — you keep full access until then, and monthly credits already issued for that period remain usable until they reset. Periods already elapsed are not refunded except where the law requires it.

How to request a refund

Email support@inkpopai.com from your account address with your order reference. Approved refunds are returned to the original payment method.